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1. Products and Pricing
All product details and prices are listed clearly on our website.
Prices may change without prior notice. In case of pricing errors, we reserve the right to cancel or adjust your order before confirmation.
2. Orders and Payment
Orders are confirmed only after we send a confirmation message or email.
We accept various payment methods (bank transfer, online payment, or cash on delivery if available).
You are responsible for providing accurate payment information.
3. Shipping and Delivery
Printed books are delivered via trusted couriers.
Delivery times may vary depending on your location.
eBooks and audiobooks are sent by email or download link after payment is completed.
Please check your order upon receipt and report any issues within 24 hours.
4. Returns and Refunds
We only accept returns or exchanges for:
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Wrong or damaged items
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Printing defects
Digital products (eBooks, audiobooks) cannot be returned or refunded once delivered.
Requests must be made within 3 days of receiving the product.
5. Intellectual Property
All content (book files, images, descriptions, etc.) belongs to the authors, publishers, or AKALA EDUCATION LIMITED Reproduction, distribution, or sharing without permission is strictly prohibited.
6. Privacy
Customer information is collected and used in accordance with our Privacy Policy.
We do not share your data with third parties except for delivery or legal purposes.
7. Limitation of Liability
We are not responsible for indirect losses or misuse of products.
Our total liability shall not exceed the purchase value of the item.
8. Governing Law
These terms are governed by the laws of Hong Kong.
Any disputes will be resolved through negotiation or by a competent court in Hong Kong.
